Nurses' communication skills in military hospitals

Abstract

Background and Purpose: Communication has become a core topic in nursing care and investigations on this topic could have asignificant impact on increasing nursing quality services. The present study aims to evaluate the communication skills and nursingstaff component focusing on emotional management, others' perception and self-expression.Methods: This is a cross-sectional descriptive-analytical study to determine the communication skills of military nursing staffs inTehran, elected in 2013. 340 staff nurses working at internal medicine, surgery, intensive care unit (ICU) and emergency wereenrolled. Data were gathered using a designed questionnaire and by using SPSS 18 and Chi-square analysis. Validity and reliabilitytesting using alpha- Cronbach has been obtained 0.66.Results: 52.1% of the participants were women. The mean age was 35.29 (±7.5) and the mean score of communication skill was116.14 (±9.43). Between communication skills & the variables of age, education, nursing responsibilities, there was a significantcorrelation (P