Prediction and analysis of human errors on the Boiler operator using PHEA method: A case study in dairy industry
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Background: Although advances in technology and increased use of production machinery have decreased manpower role, many industrial sites have exposed human resources to various dangers and a small mistake can often cause irreversible injuries. The purpose of this study was to analyze certain jobs and to detect the possible human errors in the steam boiler room of dairy industry using the PHEA method.