The Iranian Health System Responsiveness after Implementation of Health Transformation Plan: A Study of Jahrom County in Southern Iran

Abstract

Background: Healthcare systems have an intrinsic responsibility to meet medial and non-medical expectations of people. Objectives: The aim of this study was to investigate the Iranian health system responsiveness in the city of Jahrom. Methods: This study comprised of 600 patients from 6 health centers in Jahrom County. Data were gathered via a standard self-report questionnaire. Logistic regression analysis was used to evaluate data. Results: Responsiveness of Jahrom health system was reported to be higher than average (3.32 ± 0.41). Being female, being from low income families, and patients on inpatient services were factors directly associated with higher rate of good responsiveness (P < 0.001). Conclusions: The Iranian health evolution plan is expected to have potential to promote responsiveness and quality of healthcare services, an area deserving more investigations.