Structural relations between job satisfaction and organization citizenship behavior among nurses of Qazvin and Isfahan hospitals

Abstract

Background: Citizenship behavior is a useful valuable behavior manifested by individuals voluntarily. Thus, in the challenging world we live in , organizations seek competitive advantages by employing individuals who act beyond their tasks. Objective: The aim of this study was to determine the structural relations between job satisfaction and organization citizenship behavior among nurses of Qazvin and Isfahan hospitals. Methods: In this cross-sectional study was performed on 481 randomly selected nurses of Qazvin and Isfahan hospitals during the winter 2011. Data were collected through the "job satisfaction questionnaire” developed by Smith, Kendall, and Halyn" and the “organizational citizenship behavior questionnaire” employed by Gonzalez and Garsyakarazv in their study. Data were analyzed by descriptive correlation method and structural equation. Findings: The study of each individual aspect of job satisfaction revealed that nurses were satisfied with both the nature of their job and their colleagues (P