Analysis of educational services quality from viewpoints’ of Health & Paramedical students in Qazvin university of Medical Sciences, using SERVQUAL model in 2011

AuthorRafat Mohebbifaren
AuthorGolrokh Atighechianen
AuthorSajad Gholamalipooren
Issued Date2013-06-30en
AbstractBackground: The higher education system is a dynamic system, with both quantitative and qualitative. Servqual model is one of the models through which the gap between customer expectations and perceptions are trying to be measured the quality of services. This study examined students’ perceptions and expectations contents gaps from Qazvin University of Medical Sciences using servqual model which was conducted in 2011.en
DOIhttps://doi.org/en
KeywordEducationen
KeywordQualityen
KeywordSERVQUALen
KeywordQazvinen
KeywordIranen
PublisherBrieflandsen
TitleAnalysis of educational services quality from viewpoints’ of Health & Paramedical students in Qazvin university of Medical Sciences, using SERVQUAL model in 2011en
TypeResearch Articleen

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